At Pmass, we understand that circumstances can change, and sometimes you may need to cancel an order. We aim to make the cancellation process as smooth and convenient as possible. This Cancellation Policy outlines the terms and conditions regarding order cancellations. By shopping with us, you agree to adhere to these policies.
Thank you for shopping with Pmass Wellness
We appreciate your trust in Pmass for your shopping needs. We strive to provide excellent service and a hassle-free shopping experience.
48 Hour Cancellation Window
You may request the cancellation of your order within 48 hours of placing it. We recommend reviewing your order carefully during this time to ensure it meets your requirements.
To cancel an order, please contact our customer support team at Gorakhpur Head Office as soon as possible. Provide your order number and the reason for cancellation.
Steps to Cancel:
If your cancellation request is made within the specified cancellation window, we will process a full refund to your original payment method.
Refund Timeline
Refunds may take 30 business days to reflect in your account, depending on your financial institution's policies.
If you request a cancellation after the specified cancellation window, no refund will be issued.
If you have any questions or concerns regarding our Cancellation Policy or need assistance with cancelling an order, please contact our customer support team:
We are here to assist you with any cancellation-related inquiries.
Pmass reserves the right to update this Cancellation Policy. Any changes will be posted on our website, and we encourage you to review this policy periodically.
Last Updated: 2/26/2026
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